Monday, December 19, 2011 An Online website to buy Ethnic Handicrafts

Hello Beauties,

Wanted to share with you all this wonderful endeavor started by a couple from IIM-A and MDI Gurgaon.
This couple aspires to provide well designed handicraft products for the Urban Lifestyle through great customer service & in turn create lots of smiles. So I'll go ahead & let you know a little more about this noble venture-

What is : is a website that offers authentic crafts at the click of a mouse. The team is an ambitious bunch of young folks who aspire to make this a sustainable business model and also contribute to the craftsmen in this journey, they travel to the villages explore, research and then partner with the best craftsmen for each craft. They collaborate directly with the Craftsmen thereby removing all the middlemen and the pricing irregularities caused by them to the craftsmen.

My Experience shopping with The handicrafts are divided into so many sections which include jewellery, home decor, bags, paintings to name a few. Browsing through the website is easy & hassle free!

Customer Service: As soon I finished placing my order, I received my email about the order confirmation. Once the products are packaged & shipped an email is sent with the docket no & other tracking details. They are planning to introduce SMS confirmation of the order & shipping very soon.

Shipping & Payment: CCAvenue, the leader in payment gateway solutions, is their  Payment gateway partner which offers 100% secure online shopping. They accept Visa, MasterCard, Discover, American Express cards. Shipping is free for all orders above Rs 99, if the order amount is less than Rs.99 then the shipping charge becomes Rs 40. They have partnered with First flight & Aramex in delivering the orders.Since I stay in the same city, I got the package through speed post. The Payment options supported are
       * Credit/Debit Card
       * Net banking
       * ITZ Cash payments
       * Mobile payments
       * DD & Cheque

Packaging: The packaging is based on the product nature, fragile goods are nicely bubble wrapped & stuffed in between shredded newspapers & thermacol. My package was nicely bubble wrapped & none of the items got damaged.

Delivery: The team assures delivery within 1-3 days, business days exclude public holidays and sundays. The did stand by their words & I got the package on the second day. They deliver outside India too, they accept payment through Paypal & ship by Fedex.

Products: The products are authentic, nicely crafted & are also mentioned as toxic free.

Few Suggestions:
1. Some items don't have their dimensions mentioned, hope they do include it.
2. It would be good if they have the different pictures of the products in different angles, single pictures sometimes make it difficult to decide.
3. Hope they include COD soon, because if I'm a first time shopper on the website, I would opt for COD to make sure I'm  not deceived & I can trust the website for future online transactions.

Final Word: These young folks who are running this website have put their heart into it & trying to make it a huge success! I appreciate the fact that they give credit to each craftsman! Every products you see has the craftsman's name mentioned with some pictures of them. This venture is already a success & I hope this endeavor makes them a household name for handicrafts.

You can find them on Facebook here

Received a gift voucher from the website however that has not affected my review.


Thank you for all the lovely comments. You guys make my day.