Wednesday, November 2, 2011

Online Shopping Experience with violetbag.com

Hello Beauties,


Wanted to share with you all my recent online shopping experience with an Indian website VioletBag.com which was launched few months back.
This website is amazingly & efficiently managed by a group of IIT/IIM graduates.
This is how the website looks






My Take on the website: The website sells products from Indian as well as International brands, you would find products from Indian brands like Lakme, Lotus etc & International websites like Elizabeth Arden, Jennifer Lopez & Yves Saint Laurant, however the products under International brands are mostly for fragrances.
Browsing for the products on this particular site is very easy & hassle free.


Customer Service: As soon I finished placing my order I got an email confirmation within a few minutes with details which includes the Order no, Shipment carrier information etc. & this helps me track my order, I could easily track my order on the carrier website which shows when the shipment is forwarded from the sender location to the delivery location. Since I placed the order around midnight, the next day a  very polite & courteous guy from Violet.com called me to inform me that the order has been shipped & it would take 3-5 days for me to receive it.


Shipping & Payment : The website offer free delivery for orders above Rs.250, any order below this amount they charge you  flat Rs.50 per order. The shipment is delivered in 3-5 days & honestly they stand by what they say, I received my order on the 3rd day. They accept Credit card, Debit Card, Netbanking, Cash Card & Cash on Delivery(COD).They accept Visa, Master Card, Discover, American Express cards.


Packaging: I just order 3 items, however it was nicely bubble wrapped & packed in a huge card box & delivered, there was no way the things could have got damaged.










Discounts: There is usually 7-10 % discount on the products from what I have seen. 


Final Word: From my experience of Indian Online shopping, I have shopped at 99labels, FashionandYou etc, this is by far the fastest delivery( from violet.com). The makeup section has mostly Indian Brands unlike the Fragrance section, so I hope they get lots of other International brands not easily available in India.From the look of the website, I can make out that this is run by youngsters & I amazed at the way they manage it so well, they try to connect with their customers through Facebook & resolve their queries too. I wish them "ALL THE BEST" :))


Received a gift voucher of Rs.1000  to shop from the website.

6 comments:

  1. hey you ... nice to see u bck!!

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  2. Thanks Rids, hope you are doing good :))

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  3. Same here. I'm also so pleased with the service. If they can keep it up, I think I wont want to go to retail shops again

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  4. @Nivedita, absolutely agree with you :)
    @Bhumi, thanks Buddy :)

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Thank you for all the lovely comments. You guys make my day.